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Opereit helps you recover money from carriers when shipments go wrong, and check that carriers charged you the right amount. These docs show you how to use Opereit from the tools you already work in: your helpdesk, or your own software.

What you can do with Opereit

File and follow carrier claims

A parcel is lost or arrives damaged. You file a claim, and Opereit prepares the documents and takes it through the carrier’s process.

Check carrier invoices

Upload your carrier contracts and send your invoices. Opereit compares each invoice with the contract and shows you what doesn’t match.

Choose how to connect

Install a connector

For support teams. Agents file claims from a ticket in the helpdesk they already use, with no code. Available for Zoho Desk and Freshdesk.

Use the API

For developers. Your own software creates and checks claims, attaches documents and audits invoices directly.

Start with an API key

Both options need an API key. It identifies your organization, and you create it yourself in the Opereit dashboard. Start with the API keys guide.

Find what you need

Questions? Write to hello@opereit.ai.
Last modified on April 28, 2026